Scope of application
Purpose of using personal information
TK International utilizes personal information obtained from customers for the following purposes:
(1) Guidance, provision, and management of services and products offered by TK International.
(2) Implementation of surveys and questionnaires concerning service and products, etc., offered by TK International.
(3) Development of new services and products
(4) Guidance, operation, management and information provision for various events and campaigns
(5) Notification of services and products offered by TK International.
(6) Guidance, operation, management and notification of services, products, events and campaigns of TK International and partner companies
(7) Response to inquiries and requests
Acquisition of personal information
TK International will obtain the following personal information by fair and appropriate means for the purpose of achieving the previously mentioned purposes.
Personal information provided to TK International by the customer to apply for TK International’s services, etc.
The customer’s name, company name, telephone number, fax number, email address, business contact, mailing address, etc.
In providing products and services to customers, TK International may entrust a part of its business operations to third parties to which personal information may also be disclosed to the extent required to achieve the purpose of the entrustment. In these cases, TK International will implement all appropriate measures in managing and supervising such third parties to safeguard the handling of customers’ personal information, including establishing agreements on the handling of such personal information.
Transfer to outside of Malaysia
Your personal information may be transferred outside of Malaysia for the purposes of data consolidation, storage, simplified customer information management, reporting and other internal uses.
If TK International provides customers’ personal information to third party business operators outside of Malaysia, including business entrusted companies and data sharing partners, TK International will take necessary and appropriate measures in keeping with laws and regulations.
Management of personal information
In receiving customers’ personal information, TK International will manage such information according to the strictest standards and take the utmost care to prevent leaks, loss, or alterations. TK International ensures that the board members and employees are properly trained regarding appropriate handling to safeguard the security of information identifying individual customers. An appropriate retention period for personal information will be established in accordance with the purpose for which such information is used. After the purpose of the information has been achieved, TK International will dispose of the information in question by appropriate methods.
Disclosure, correction, deletion, addition, discontinuance, and erasure of personal information
If TK International receives a request from a customer, submitted in the manner specified, for the disclosure, correction, deletion, addition, discontinuance, or erasure (hereinafter, “disclosure, etc.”) of the customer’s personal information stored in a database held by TK International, the request will be handled as follows, within a reasonable timeframe and scope, after confirming that the request was submitted by the customer themselves.
(1) Request for disclosure
Personal information items will be disclosed in accordance with the customer’s request.
(2) Request for correction, deletion, or addition
Correction, deletion, or addition of personal information will be undertaken wherever possible after due review of the request.
(3) Request for discontinuance or erasure
The use of personal information items designated by the customer will be discontinued, and the relevant information erased if so desired, in accordance with the submitted request. However, please note that such requests may prevent customers from being provided with services that they had utilized, or may impede the provision of services in accordance to their wishes.v
Protection of personal information is secured using SSL (Secure Sockets Layer) encryption technology. This means that any information you provided when using this site cannot be accessed by an unauthorized third person. Furthermore, a firewall and anti-virus measures have been installed to prevent disclosure, appropriation, alteration, etc, of personal information.